Bring AI out of the shadows and use it safely in your care service

Your staff are already using AI – without oversight or audit trails. Give them a safe, CQC-ready alternative.

The problem you're facing

Your staff are using ChatGPT on personal devices because it genuinely helps them do their jobs better:

● Senior carers draft incident reports faster

● A care worker with dy writes clearer care plans

● Managers can quickly write updates to send to families.

But this "shadow AI usage" is happening with no oversight, no audit trail, and resident data potentially going where it shouldn't.

The risks are real:

● Personal data is shared with external AI systems you can't control

● No audit trail when CQC asks about AI governance

● One mistake could trigger serious compliance issues and destroy your reputation

Introducing your private AI assistant for care

Purpose-built for care providers who want the productivity benefits of AI, without the compliance nightmares.

✔ Private and secure. Your own dedicated AI environment, stored on UK data centres. Data stays within your secure system and is never used for external AI training.

✔ Complete audit trail. Every question, every answer, every user logged. Monthly compliance reports ready for CQC inspections.

✔ Work accounts only. No more personal ChatGPT accounts. Staff log in with work credentials you control and monitor.

✔ Instant implementation. No complex IT setup. Your team can start using it safely within days, not months.

Choose the right option for you

Option 1:

Essential AI assistant

Option 2:

AI Assistant + care policy knowledge base

Option 3:

Complete AI + company-wide policy suite

Option 1: Essential AI assistant

Set up: £950

Monthly: £150 per site

Your team gets safe AI assistance for everyday tasks without the compliance risks of personal ChatGPT accounts.

✔ Your own Private AI on UK data centres

✔ Work email authentication

✔ Complete audit logging of all interactions

✔ Monthly compliance reports for CQC inspections

✔ Staff training materials and rollout support

✔ Email support

Option 2: AI Assistant + care policy knowledge base

Setup: £2,950

Monthly: £250 per site

Everything in Option 1, plus answers directly from your approved care policies.

✔ Connect your care policy library to the AI system

✔ Staff get accurate answers from YOUR current procedures

✔ Perfect for shift queries, training new staff, and compliance checks

✔ No more wondering "Is this current?" or "Where did this come from?", with mandatory citations show the exact policy, section, and version

Option 3: Complete AI + company-wide policy suite

Setup: £3,950

Monthly: £350 per site

Everything in options 1 and 2, plus your entire company policy library

✔ HR policies and procedures, so HR staff aren’t constantly answering the same questions

✔ Company-wide operational policies, so staff don’t have to waste time looking for answers

✔ Comprehensive staff onboarding becomes easy – new staff can quickly get answers

✔ Creates organisation-wide policy consistency across multiple sites

Meet the team

David Mance

David specialises in AI and the care sector, with a strong understanding of both the compliance risks providers face and the practical ways AI can support staff and improve efficiency. He works closely with care teams to design safe, effective AI solutions that actually get used.

Sonny Driscoll

Sonny is a senior software engineer with over 10 years' experience building secure, user-friendly systems. He’s worked with startups, public sector organisations, and national broadcasters, always with a focus on privacy, reliability, and great user experience. He leads the technical development of our private AI assistant, ensuring it’s fast, safe, and easy for care teams to use.

Frequently Asked Questions

How is this safer than training staff to use ChatGPT safely?

Training relies on perfect human behaviour under pressure. Our system keeps every question and answer private – rather than relying on tired night staff to remember protocols.

What if my staff resist using another system?

The beauty of AI is that the interface is as simple as texting a friend. We include comprehensive training. Most importantly, staff quickly see it helps them do their jobs better while keeping them safe from compliance issues.

How quickly can we get started?

Most providers are up and running within a couple of weeks. Options 2 and 3 require you to have your policies organised and ready. Once you’ve got that, we handle the setup, provide training materials, and support your rollout.

What about our existing Microsoft setup?

This works alongside your existing systems. Staff access it through a web browser with their work email – no complex integration needed.

Ready to make your AI usage safe and compliant?

Book a 20-minute discovery call and we'll show you exactly how this works for care providers like you.

Or email us at [email protected] to discuss your specific requirements

Built specifically for UK care providers. CQC compliance built-in from day one.

ABOUT THE CREATOR

Hello, I'm David Mance

I’m founder of Frank, a UK-based agency helping care providers communicate more clearly and confidently. With 20+ years' experience at agencies like Saatchi & Saatchi, and consultancies like Deloitte, I now focus my energy on making great marketing accessible for the care sector.

I created this free guide to help care teams take practical first steps with AI – without jargon or overwhelm. My goal is simple: to give you tools that save time, improve communication, and help you grow your impact.